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#1 13-11-2006 21:59:26

08121957
Nouveau membre
Date d'inscription: 13-11-2006
Messages: 11

HELP - how to start ?

I have my domain created. It is in parking at Neo Domaine. I bought Hebergement Les Basic at NFRance. How to open my site at NFrance ?
Is there any instructions somewhere ?

thanks
Michael

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#2 13-11-2006 23:05:25

Victoria
Membre expérimenté
Date d'inscription: 21-09-2006
Messages: 166
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Re: HELP - how to start ?

FAQ Les basics (unfortunately in French)

- Instructions of your space
- Administration of your server: http://adminc.les-basics-nfrance.com/
- Management of your addresses of electronic mail: http://mail-admin.les-basics-nfrance.com/

You can contact directly the support customer Nfrance for more information.

Do not hesitate has to put your questions about this forum.   

Simple member.


La mémoire est une reconstitution du passé par l'intelligence... 

Victoria   wink

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#3 14-11-2006 09:32:13

mapeo
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Lieu: vds54468
Date d'inscription: 24-08-2006
Messages: 266
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Re: HELP - how to start ?

When you bought your hosting plan, you provided an email address, and you should have received your login and password in an email at this address.
With these credentials, you can make a connection to the ftp server (its name was also provided in the email). Upload all the files of your site on this ftp server and enjoy !

But if you still have troubles, the best thing to do is to give the domain name associated to the hosting plan or your login (juXXXXX).

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#4 14-11-2006 09:35:57

mapeo
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Lieu: vds54468
Date d'inscription: 24-08-2006
Messages: 266
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Re: HELP - how to start ?

BTW Michael,
You must not use the customer support address provided by Victoria, it is for professionnal hosting plan customers only, not for Les Basics customers.
All your questions must be posted here.

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#5 14-11-2006 12:42:00

Olivier
Membre expérimenté
Date d'inscription: 18-09-2006
Messages: 388

Re: HELP - how to start ?

Victoria and mapeo did not noticed your first sentences:

08121957 a écrit:

I have my domain created. It is in parking at Neo Domaine.

First of all, you need to connect to your admin space at NeoDomain, change your zone state to active and change your DNS servers to :
- ns1.slconseil.com
- ns2.slconseil.com
- ns3.slconseil.com


Olivier.
Lui il vient avec ses questions, Moi je viens avec mes réponses smile

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#6 14-11-2006 16:06:51

08121957
Nouveau membre
Date d'inscription: 13-11-2006
Messages: 11

Re: HELP - how to start ?

mapeo a écrit:

When you bought your hosting plan, you provided an email address, and you should have received your login and password in an email at this address.
With these credentials, you can make a connection to the ftp server (its name was also provided in the email). Upload all the files of your site on this ftp server and enjoy !

But if you still have troubles, the best thing to do is to give the domain name associated to the hosting plan or your login (juXXXXX).

I have received from Nfrance login and password indeed but no FTP..
michael

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#7 14-11-2006 16:09:46

08121957
Nouveau membre
Date d'inscription: 13-11-2006
Messages: 11

Re: HELP - how to start ?

Olivier a écrit:

Victoria and mapeo did not noticed your first sentences:

08121957 a écrit:

I have my domain created. It is in parking at Neo Domaine.

First of all, you need to connect to your admin space at NeoDomain, change your zone state to active and change your DNS servers to :
- ns1.slconseil.com
- ns2.slconseil.com
- ns3.slconseil.com

Thank you Olivier,
if I change these DNS at NeoDomain, what happens next ? Could you tell me what to do step by step.
I am a real begginer..sad(
michael

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#8 14-11-2006 18:04:28

Olivier
Membre expérimenté
Date d'inscription: 18-09-2006
Messages: 388

Re: HELP - how to start ?

08121957 a écrit:

I have received from Nfrance login and password indeed but no FTP..

With your login & password, you can connect to admin site. You'll find inside credentials for ftp & mysql.

08121957 a écrit:

if I change these DNS at NeoDomain, what happens next ? Could you tell me what to do step by step.

When you'll have changed these DNS, nothing else to do, as nfrance name servers should already by configured to host your domain. Just need to wait DNS propagation.
What is your domain name ?


Olivier.
Lui il vient avec ses questions, Moi je viens avec mes réponses smile

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#9 14-11-2006 19:16:32

08121957
Nouveau membre
Date d'inscription: 13-11-2006
Messages: 11

Re: HELP - how to start ?

Olivier a écrit:

08121957 a écrit:

I have received from Nfrance login and password indeed but no FTP..

With your login & password, you can connect to admin site. You'll find inside credentials for ftp & mysql.

08121957 a écrit:

if I change these DNS at NeoDomain, what happens next ? Could you tell me what to do step by step.

When you'll have changed these DNS, nothing else to do, as nfrance name servers should already by configured to host your domain. Just need to wait DNS propagation.
What is your domain name ?

My domaine:www.charm-katy.eu
NeDomain ask me for l'URL http:// ..... to redirect the domaine. And I do not have this one.

thank you
Michael

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#10 14-11-2006 20:05:41

Olivier
Membre expérimenté
Date d'inscription: 18-09-2006
Messages: 388

Re: HELP - how to start ?

You do not have to url redirect. Change your DNS as I told you before. You can also if you prefer declare justine.nfrance.com as a alias (CNAME) for www.charm-katy.eu and ftp.charm-katy.eu.


Olivier.
Lui il vient avec ses questions, Moi je viens avec mes réponses smile

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#11 15-11-2006 00:31:19

Xray
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Date d'inscription: 14-11-2006
Messages: 4
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Re: HELP - how to start ?

It 's really funny...

I watch this forum since for several days and I see that Victoria is the first has to answer has an English post as a member so that the others are thrown has water. (very nice)

Before this first opportunity the large Olivier had not dared to do it but to criticize in this forum, it 's number 1. .
   big_smile

It 's a French mentality?


Xavier Rayman

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#12 15-11-2006 08:32:59

mapeo
Membre expérimenté
Lieu: vds54468
Date d'inscription: 24-08-2006
Messages: 266
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Re: HELP - how to start ?

Xray, Yray, Zray (pb of identity ?)

Olivier replied to my post, and he was right, I forgot to tell the user about changing the DNS servers.
Olivier is an old customer of NFrance, knows many things about NFrance hosting plans, and moreover knows a lot of things about web servers config in general.
Olivier is not payed by NFrance to help other users, perhaps may he let them waiting for an answer of moderators (they are doing a great job, but not at night and week-ends).
If I replied on Victoria's post, that was not to criticize Victoria (and I did not criticize, read again), I just warned the user that sending an question at this email address would not help him, because this is not support for web1 or Les Basics hosting plans.

FRay, this is your first message, and this is definitly not the way to start on a forum.
If you had helped a lot in the past, other user will give credit to your last post, but unfortunately, your are unknown here, so...

KRay, the next time you post on this forum and would like to keep your identity secret, do it in a better way, some of us may recognize you...

mapeo, willing to help

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#13 15-11-2006 10:18:16

08121957
Nouveau membre
Date d'inscription: 13-11-2006
Messages: 11

Re: HELP - how to start ?

Hi Mapeo,
I agree with you that Xray message was just a wish to critisize others, with no help and completely useless to anybody..
However I am surprised that you wrote so much to him and to me only two lines, which did not help neither.
I agree that Oliver is great, he is the only one who gave me helpful tips.

Why NFrance can not provide users a simple tutorial what to do step by step ? I did not see the message do not buy if you are not an expert...
Why I have to read confusing answers on the forum and spend days before I can use what I bought ?

cheers
michael

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#14 15-11-2006 10:39:25

mapeo
Membre expérimenté
Lieu: vds54468
Date d'inscription: 24-08-2006
Messages: 266
Site web

Re: HELP - how to start ?

michael, it is really difficult to answer your questions because you spread them on multiple forum both in french and english.
If you can speak and understand french, then every question should be posted in "Les Basics" forum, else this forum is OK.

Olivier gave you the right and better way to do it. Go to your neodomain interface and change the DNS servers as specified :
- ns1.slconseil.com
- ns2.slconseil.com
- ns3.slconseil.com

For further help, can you provide us with the domain name as we can check if your changes are propagating as expected ?

About NFrance, the wiki gathers some information. And in a strict way, you _can_ use what you paid NFrance for : you can upload your pages to the ftp server (ftpX.web1.fr), you can browse your site throw the test URL (http://web1wX.nfrance.com/~wbXXXXX).
Your problem (joining the domain name to the hosting plan) is now located at neodomain, and we will help in resolving it.

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#15 15-11-2006 10:56:51

Olivier
Membre expérimenté
Date d'inscription: 18-09-2006
Messages: 388

Re: HELP - how to start ?

Thanks a lot mapeo. It was great to read these words :-)
NFrance do not provide a tutorial, but a FAQ exists with some useful information on how to get credentials, how to publish your pages, how to manage your account, ... But unfortunately this is written in french.
Do you speak french ? I've seen some post of your posts in french... Or did you use a translator ?

About your domain, I've seen you still have neodomaine dns configured. So I got an enjoyable tour at neodomaine demo. So I can know tell you exactly what you need to do:
- Connect to your management console
- Choose in the menu "Infos DNS"
- For "DNS Primaire", enter ns1.slconseil.com
- For "DNS secondaire", enter ns2.slconseil.com
- Then click on button "Sauvez Configuration"
For even better configuration you can also :
- just below previous infos, in field "Nom du serveur à ajouter", enter ns3.slconseil.com and click on button "Ajouter ce Serveur de nom".

After that you'll be ready to use your hosting plan.
I hope this description was enough detailed. Do not hesitate to post again if you need more...

But I have a question which stays in my head with no answer... Why do you only use french suppliers not really known to speak english ???

Best Regards,


Olivier.
Lui il vient avec ses questions, Moi je viens avec mes réponses smile

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#16 15-11-2006 13:28:19

08121957
Nouveau membre
Date d'inscription: 13-11-2006
Messages: 11

Re: HELP - how to start ?

Merci Mapeo, Merci Olivier,

J'ai suivi vos conseills et j'attend la propagation.
Je parle francais. Je tomber sur le forum en anglais d'abord, voila porqoui j'ai commence la bas.

best regards,
michael

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#17 15-11-2006 21:37:48

Xray
Nouveau membre
Date d'inscription: 14-11-2006
Messages: 4
Site web

Re: HELP - how to start ?

mapeo a écrit:

Xray, Yray, Zray (pb of identity ?)

Xavier rayman... for to be useful you and I don't have need to hide my identity.   tongue

But it 's strange for us to see the French behavior live has screw of a woman.

Lord Rayman.


Xavier Rayman

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#18 16-11-2006 09:36:44

mapeo
Membre expérimenté
Lieu: vds54468
Date d'inscription: 24-08-2006
Messages: 266
Site web

Re: HELP - how to start ?

Xavier,
Je suis français, n'hésite pas à me dire les choses en français, ça évitera la traduction automatique de "vis à vis" en "live has screw".
Mentalité française ? Hum..... partagée alors...

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#19 16-11-2006 11:27:37

Olivier
Membre expérimenté
Date d'inscription: 18-09-2006
Messages: 388

Re: HELP - how to start ?

oh! Merci pour la traduction mapeo smile Je n'avais pas capté


Olivier.
Lui il vient avec ses questions, Moi je viens avec mes réponses smile

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#20 18-11-2006 15:21:39

Victoria
Membre expérimenté
Date d'inscription: 21-09-2006
Messages: 166
Site web

Re: HELP - how to start ?

xray a écrit:

It 's really funny...

I watch this forum since for several days and I see that Victoria is the first has to answer has an English post as a member so that the others are thrown has water. (very nice)

Before this first opportunity the large Olivier had not dared to do it but to criticize in this forum, it 's number 1. .   

It 's a French mentality?

Xray, please ! Not need to seek problems here... it 's a old history of passed with Olivier.

OK !

Thank you very much


La mémoire est une reconstitution du passé par l'intelligence... 

Victoria   wink

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#21 01-12-2006 19:20:10

Colombo
Nouveau membre
Date d'inscription: 01-12-2006
Messages: 1

Re: HELP - how to start ?

D'après mon enquete... ce post est curieusement visités par beaucoup de personnes...

Au 1 Décembre 2006, déja 256 visites et qu'a t'il d'intérressant ?

J'en ai parlé a ma femme et elle m'a dit : Regarde s'il n'y a pas une personne qui rend les gens curieux !!!

Et BINGO... dans le mille.

C'est victoria qui donne de la popularitée sur ce post et que tout le monde veut voir ce qu'elle a racontée.

Plus passionnant que mes séries télévisés ... Non, je ne crois pas.

Excusez moi ! les modérateurs, je parle francais ici (sur ce forum anglais) pour que la majorité des visiteurs (qui sont francais) comprennent car il va y en avoir encore des visites sur ce post, on devrait atteindre les 300 personnes pour début Janvier et peut-etre les 350.  big_smile

A bientot les enfants sur TF1.


Lieutenant Colombo

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#22 04-12-2006 16:19:35

Siméon
Moderateur
Lieu: Toulouse
Date d'inscription: 10-08-2006
Messages: 3052
Site web

Re: HELP - how to start ?

For your information ... : we can look up the IPs adress associated to your connexions, so please don't play with creating many profiles (especially for this kind of post ...) or we could be obliged to lock your accounts ...

This is a support forum. Now you know ... wink


Siméon
Ex-support technique NFrance

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