Forums NFrance

afdeijkers · 23-05-2007 16:49:08

Hi,

As of today we are NOT able to upload and create directories on our FTP site. I get the error: 550 Access is denied!

I can access the FTP site though, but no uploading, etc...

This is the error message when I'm trying to make a new directory:

550 Access is denied.
XMKD CDSG
550 Access is denied.

Any help much appreciated!

Regards,
Aldo
Chicago Data Strategy Group, LLC

Dernière modification par afdeijkers (23-05-2007 17:13:25)

Siméon · 23-05-2007 17:16:34

What's your domain name, please ?

afdeijkers · 23-05-2007 17:18:55

Hi Simeon,

Our domain name is chidsg.com

Thanks,
Aldo

Frederic · 23-05-2007 17:36:16

The FTP is fully fonctionnal:

ftp ftp.chidsg.com
Connected to web1w4.nfrance.com.
220 web1w4.nfrance.com FTP server (Version 6.00LS) ready.
Name (ftp.chidsg.com:frederic): wb57016
331 Password required for wb57016.
Password:
230 User wb57016 logged in, access restrictions apply.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> ls
229 Entering Extended Passive Mode (|||52757|)
150 Opening ASCII mode data connection for '/bin/ls'.
total 24
drwxr-xr-x 9 10917 10917 512 Apr 2 23:07 bbclone
drwxr-xr-x 5 10917 10917 1024 May 20 03:27 cdsg05092007
drwxr-xr-x 3 10917 10917 1024 Apr 2 19:43 images
drwxr-xr-x 6 10917 10917 1024 May 6 22:24 slateydurakamigobeta2007
drwxr-xr-x 5 10917 10917 512 May 1 00:45 slateydurakbeta2007
drwxr-xr-x 4 10917 10917 512 Apr 2 23:46 templates
226 Transfer complete.
ftp> put gros_fichiers
bbclone slateydurakamigobeta2007
cdsg05092007 slateydurakbeta2007
images templates
ftp> put gros_fichiers
local: gros_fichiers remote: gros_fichiers
229 Entering Extended Passive Mode (|||52284|)
150 Opening BINARY mode data connection for 'gros_fichiers'.
100% |*************************************| 12967 KB 103.98 KB/s 00:00 ETA
226 Transfer complete.
13278330 bytes sent in 02:05 (103.73 KB/s)
ftp> ls
229 Entering Extended Passive Mode (|||50998|)
150 Opening ASCII mode data connection for '/bin/ls'.
total 26008
drwxr-xr-x 9 10917 10917 512 Apr 2 23:07 bbclone
drwxr-xr-x 5 10917 10917 1024 May 20 03:27 cdsg05092007
-rw-r--r-- 1 10917 10917 13278330 May 23 14:51 gros_fichiers
drwxr-xr-x 3 10917 10917 1024 Apr 2 19:43 images
drwxr-xr-x 6 10917 10917 1024 May 6 22:24 slateydurakamigobeta2007
drwxr-xr-x 5 10917 10917 512 May 1 00:45 slateydurakbeta2007
drwxr-xr-x 4 10917 10917 512 Apr 2 23:46 templates
226 Transfer complete.
ftp> delete gros_fichiers
250 DELE command successful.
ftp> mkdir test
257 "test" directory created.
ftp> rmdir test
250 RMD command successful.
ftp> quit
221 Goodbye.

Can you explain your problem in more detailed?

afdeijkers · 23-05-2007 17:43:24

Hi Frederic,

Thank you for your response. It seems I have access restrictions. When I connect to our FTP site I can see the files and directories, but I'm not able to upload files from my computer to the server as this process gives me the error 550 - Access is denied. The same for creating a new directory on the server:

550 Access is denied.
XMKD CDSG
550 Access is denied.

So could you please help me with this? Are you able to create a directory/upload a file? Do you need more information from me?

Thanks in advance.

Regards,
Aldo
Chicago Data Strategy Group, LLC

Frederic · 23-05-2007 17:53:12

afdeijkers a écrit:
Are you able to create a directory/upload a file?

Yes:

ftp ftp.chidsg.com
Connected to web1w4.nfrance.com.
220 web1w4.nfrance.com FTP server (Version 6.00LS) ready.
Name (ftp.chidsg.com:frederic): wb57016
331 Password required for wb57016.
Password:
230 User wb57016 logged in, access restrictions apply.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> mkdir upload
257 "upload" directory created.
ftp> cd upload
250 CWD command successful.
ftp> put gros_fichiers
local: gros_fichiers remote: gros_fichiers
229 Entering Extended Passive Mode (|||57345|)
150 Opening BINARY mode data connection for 'gros_fichiers'.
100% |*************************************| 12967 KB 103.78 KB/s 00:00 ETA
226 Transfer complete.
13278330 bytes sent in 02:05 (103.54 KB/s)
ftp> ls
229 Entering Extended Passive Mode (|||58425|)
150 Opening ASCII mode data connection for '/bin/ls'.
total 25984
-rw-r--r-- 1 10917 10917 13278330 May 23 15:52 gros_fichiers
226 Transfer complete.
ftp> cd ..
250 CWD command successful.
ftp> ls
229 Entering Extended Passive Mode (|||62833|)
150 Opening ASCII mode data connection for '/bin/ls'.
total 28
drwxr-xr-x 9 10917 10917 512 Apr 2 23:07 bbclone
drwxr-xr-x 5 10917 10917 1024 May 20 03:27 cdsg05092007
drwxr-xr-x 3 10917 10917 1024 Apr 2 19:43 images
drwxr-xr-x 6 10917 10917 1024 May 6 22:24 slateydurakamigobeta2007
drwxr-xr-x 5 10917 10917 512 May 1 00:45 slateydurakbeta2007
drwxr-xr-x 4 10917 10917 512 Apr 2 23:46 templates
drwxr-xr-x 2 10917 10917 512 May 23 15:50 upload
226 Transfer complete.

afdeijkers · 23-05-2007 18:49:19

Hi Frederic,

Thanks! Now I'm able to upload and create directories again.

Thank you very much!

Regards,
Aldo
Chicago Data Strategy Group, LLC

afdeijkers · 23-05-2007 19:04:58

Hi there... unfortunately I'm not able to upload again! Have the same problem as before... the only thing I changed was the setting 770 ... as my webpage was not loading the images...

Please advice!

Thanks,
Aldo
Chicago Data Strategy Group, LLC

Frederic · 24-05-2007 09:20:10

As asked previously:

frederic a écrit:
Can you explain your problem in more detailed?

Where are you trying to upload the files?

For information the Web site is maintained by your care and we do not know the structure of your site thus thank you to clearly detail your problem while taking care of well specifying the access paths, the names of the files,…

afdeijkers · 24-05-2007 13:18:42

I understand. As of this morning I can delete my files again as I was not able to do so yesterday evening. So far so good.

Thanks,
Aldo

afdeijkers · 25-05-2007 15:21:29

Hi there,

After successfully uploading our files yesterday, as of this morning I get the 550 error again with limited access to out FTP site when I was trying to update our website: www.chidsg.com/CDSG2007

I'm using WS_FTP Pro for my upload/download session.

I don't understand this anymore... could you please advice?

Thanks!
Aldo
Chicago Data Strategy Group, LLC

afdeijkers · 25-05-2007 16:39:21

Dear support,

See below:

C:\CDSG2007>ftp ftp.chidsg.com
Connected to web1w4.nfrance.com.
220 web1w4.nfrance.com FTP server (Version 6.00LS) ready.
User (web1w4.nfrance.com:(none)): wb57016
331 Password required for wb57016.
Password:
230 User wb57016 logged in, access restrictions apply.
ftp> binary
200 Type set to I.
ftp> pwd
257 "/" is current directory.
ftp> ls -l
200 PORT command successful.
150 Opening ASCII mode data connection for '/bin/ls'.
total 12
drwxr-xr-x 4 10917 10917 1024 May 25 01:00 CDSG2007
drwxr-xr-x 9 10917 10917 512 Apr 2 23:07 bbclone
drwxr-xr-x 3 10917 10917 1024 May 24 21:04 images
226 Transfer complete.
ftp: 175 bytes received in 0.02Seconds 9.21Kbytes/sec.
ftp> cd CDSG2007
250 CWD command successful.
ftp> pwd
257 "/CDSG2007" is current directory.
ftp> ls -l
200 PORT command successful.
150 Opening ASCII mode data connection for '/bin/ls'.
total 176
-rw-r--r-- 1 10917 10917 1643 May 25 01:09 DataStrategy.php
-rw-r--r-- 1 10917 10917 573 May 25 01:19 TestImage.htm
-rw-r--r-- 1 10917 10917 2805 May 25 00:48 aboutus.php
-rw-r--r-- 1 10917 10917 2117 May 25 00:48 analytics.php
-rw-r--r-- 1 10917 10917 2283 May 25 00:48 bpm.php
-rw-r--r-- 1 10917 10917 2365 May 25 00:48 careers.php
-rw-r--r-- 1 10917 10917 6115 May 25 00:48 contact.php
-rw-r--r-- 1 10917 10917 2403 May 25 00:48 contactMail.php
-rw-r--r-- 1 10917 10917 483 May 25 00:48 contactbox.php
-rw-r--r-- 1 10917 10917 4710 May 25 00:48 contactinfo.php
drwxr-xr-x 2 10917 10917 512 May 25 01:27 css
-rw-r--r-- 1 10917 10917 4404 May 25 00:48 financial_services.php
-rw-r--r-- 1 10917 10917 347 May 25 00:48 footer.php
-rw-r--r-- 1 10917 10917 1663 May 25 00:48 header.php
-rw-r--r-- 1 10917 10917 2113 May 25 00:48 healthcare.php
drwxr-xr-x 3 10917 10917 1024 May 25 01:36 images
-rw-r--r-- 1 10917 10917 3241 May 25 00:48 index.php
-rw-r--r-- 1 10917 10917 817 May 25 00:48 links.php
-rw-r--r-- 1 10917 10917 1708 May 25 01:42 methodology.php
-rw-r--r-- 1 10917 10917 1064 May 25 00:48 news.php
-rw-r--r-- 1 10917 10917 2114 May 25 00:48 olap.php
-rw-r--r-- 1 10917 10917 3491 May 25 00:48 retail.php
-rw-r--r-- 1 10917 10917 2983 May 25 00:48 rfp.php
-rw-r--r-- 1 10917 10917 2727 May 25 00:48 services.php
-rw-r--r-- 1 10917 10917 3148 May 25 00:48 telecommunications.php
-rw-r--r-- 1 10917 10917 1811 May 25 00:48 test.php
226 Transfer complete.
ftp: 1558 bytes received in 0.55Seconds 2.86Kbytes/sec.
ftp> get analytics.php
200 PORT command successful.
150 Opening BINARY mode data connection for 'analytics.php' (2117 bytes).
226 Transfer complete.
ftp: 2117 bytes received in 0.53Seconds 3.99Kbytes/sec.
ftp> put analytics.php
200 PORT command successful.
550 Access is denied.
ftp>

Could you please advice?

Many thanks!

Regards,
Aldo

Frederic · 25-05-2007 17:41:02

Nice!!!
You must delete files "analytics.php" before upload a new version.

afdeijkers · 25-05-2007 17:50:50

Dear Frederic,

Unfortunately I'm not able to delete the file... it prompts me with "550 Access is denied"

Thanks,
Aldo

afdeijkers · 25-05-2007 18:08:53

Dear Frederic,

This is the message...

226 Transfer complete.
ftp: 351 bytes received in 0.09Seconds 3.73Kbytes/sec.
ftp> delete analytics.php
550 Access is denied.
ftp>

I don't know why it's giving me that error as I uploaded our files last night and everything was working okay.

Please advice,

Thanks,
Aldo

Frederic · 25-05-2007 18:59:16

We don't have any problem with your ftp:

ftp ftp.chidsg.com
Connected to web1w4.nfrance.com.
220 web1w4.nfrance.com FTP server (Version 6.00LS) ready.
Name (ftp.chidsg.com:frederic): wb57016
331 Password required for wb57016.
Password:
230 User wb57016 logged in, access restrictions apply.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp> ls -l
229 Entering Extended Passive Mode (|||50266|)
150 Opening ASCII mode data connection for '/bin/ls'.
total 12
drwxr-xr-x 4 10917 10917 1024 May 25 01:00 CDSG2007
drwxr-xr-x 9 10917 10917 512 May 25 16:34 bbclone
drwxr-xr-x 3 10917 10917 1024 May 24 21:04 images
226 Transfer complete.
ftp> cd CDSG2007
250 CWD command successful.
ftp> put gros_fichiers
local: gros_fichiers remote: gros_fichiers
229 Entering Extended Passive Mode (|||60261|)
150 Opening BINARY mode data connection for 'gros_fichiers'.
100% |*************************************************************************************************************************************************************************| 12967 KB 100.26 KB/s 00:00 ETA
226 Transfer complete.
13278330 bytes sent in 02:09 (100.00 KB/s)
ftp> get analytics.php
local: analytics.php remote: analytics.php
229 Entering Extended Passive Mode (|||58704|)
150 Opening BINARY mode data connection for 'analytics.php' (2117 bytes).
100% |*************************************************************************************************************************************************************************| 2117 798.83 KB/s 00:00 ETA
226 Transfer complete.
2117 bytes received in 00:00 (775.17 KB/s)
ftp> delete analytics.php
250 DELE command successful.
ftp> put analytics.php
local: analytics.php remote: analytics.php
229 Entering Extended Passive Mode (|||65397|)
150 Opening BINARY mode data connection for 'analytics.php'.
100% |*************************************************************************************************************************************************************************| 2117 34.80 MB/s 00:00 ETA
226 Transfer complete.
2117 bytes sent in 00:00 (9.83 KB/s)
ftp> ls -l
229 Entering Extended Passive Mode (|||51307|)
150 Opening ASCII mode data connection for '/bin/ls'.
total 26160
-rw-r--r-- 1 10917 10917 1643 May 25 01:09 DataStrategy.php
-rwxr--r-- 1 10917 10917 573 May 25 01:19 TestImage.htm
-rw-r--r-- 1 10917 10917 2805 May 25 00:48 aboutus.php
-rw-r--r-- 1 10917 10917 2117 May 25 16:58 analytics.php
-rw-r--r-- 1 10917 10917 2283 May 25 00:48 bpm.php
-rw-r--r-- 1 10917 10917 2365 May 25 00:48 careers.php
-rw-r--r-- 1 10917 10917 6115 May 25 00:48 contact.php
-rw-r--r-- 1 10917 10917 2403 May 25 00:48 contactMail.php
-rw-r--r-- 1 10917 10917 483 May 25 00:48 contactbox.php
-rw-r--r-- 1 10917 10917 4710 May 25 00:48 contactinfo.php
drwxr-xr-x 2 10917 10917 512 May 25 01:27 css
-rw-r--r-- 1 10917 10917 4404 May 25 00:48 financial_services.php
-rw-r--r-- 1 10917 10917 347 May 25 00:48 footer.php
-rw-r--r-- 1 10917 10917 13278330 May 25 16:57 gros_fichiers
-rw-r--r-- 1 10917 10917 1663 May 25 00:48 header.php
-rw-r--r-- 1 10917 10917 2113 May 25 00:48 healthcare.php
drwxr-xr-x 3 10917 10917 1024 May 25 01:36 images
-rw-r--r-- 1 10917 10917 3241 May 25 00:48 index.php
-rw-r--r-- 1 10917 10917 817 May 25 00:48 links.php
-rw-r--r-- 1 10917 10917 1708 May 25 01:42 methodology.php
-rw-r--r-- 1 10917 10917 1064 May 25 00:48 news.php
-rw-r--r-- 1 10917 10917 2114 May 25 00:48 olap.php
-rw-r--r-- 1 10917 10917 3491 May 25 00:48 retail.php
-rw-r--r-- 1 10917 10917 2983 May 25 00:48 rfp.php
-rw-r--r-- 1 10917 10917 2727 May 25 00:48 services.php
-rw-r--r-- 1 10917 10917 3148 May 25 00:48 telecommunications.php
-rw-r--r-- 1 10917 10917 1811 May 25 00:48 test.php
226 Transfer complete.
ftp> delete gros_fichiers
250 DELE command successful.
ftp> quit
221 Goodbye.

If you don't have see, we have download your file "analytics.php", we have deleted it, and we have upload it. If you list the directory the time of a file has changed:

-rw-r--r-- 1 10917 10917 2117 May 25 16:58 analytics.php

afdeijkers · 25-05-2007 19:15:36

Dear Frederic,

I figured out what the problem was on my side... when I'm connected to my VPN I'm not able to upload, when I disconnect from the VPN I can upload, etc. again.

Embarrassing on my side :-)

Thanks for all your help!

Aldo

Forums NFrance

Annonce

#1 23-05-2007 16:49:08

Very urgent: 550 Access is denied

#2 23-05-2007 17:16:34

Re: Very urgent: 550 Access is denied

#3 23-05-2007 17:18:55

Re: Very urgent: 550 Access is denied

#4 23-05-2007 17:36:16

Re: Very urgent: 550 Access is denied

#5 23-05-2007 17:43:24

Re: Very urgent: 550 Access is denied

#6 23-05-2007 17:53:12

Re: Very urgent: 550 Access is denied

afdeijkers a écrit:

#7 23-05-2007 18:49:19

Re: Very urgent: 550 Access is denied

#8 23-05-2007 19:04:58

Re: Very urgent: 550 Access is denied

#9 24-05-2007 09:20:10

Re: Very urgent: 550 Access is denied

frederic a écrit:

#10 24-05-2007 13:18:42

Re: Very urgent: 550 Access is denied

#11 25-05-2007 15:21:29

Re: Very urgent: 550 Access is denied

#12 25-05-2007 16:39:21

Re: Very urgent: 550 Access is denied

#13 25-05-2007 17:41:02

Re: Very urgent: 550 Access is denied

#14 25-05-2007 17:50:50

Re: Very urgent: 550 Access is denied

#15 25-05-2007 18:08:53

Re: Very urgent: 550 Access is denied

#16 25-05-2007 18:59:16

Re: Very urgent: 550 Access is denied

#17 25-05-2007 19:15:36

Re: Very urgent: 550 Access is denied

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