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#1 29-10-2007 12:26:53

Annamarie
Nouveau membre
Date d'inscription: 07-10-2007
Messages: 8

No response from DH

Hello,
I have posted a message with regards to my Discount Hosting account and forwarding emails being still active even after termination. I still have not received any response from DH support with regards to this matter.
My domain name that was previously with DH is annamarietan.com
Any help is much appreciated.
Thanks!
Annamarie.

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#2 30-10-2007 17:23:09

Siméon
Moderateur
Lieu: Toulouse
Date d'inscription: 10-08-2006
Messages: 3052
Site web

Re: No response from DH

Really sorry i forget your problem hmm ; i just modified some configuration now, it should normally be solved tomorrow.

Siméon
Ex-support technique NFrance

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#3 04-11-2007 16:04:22

Annamarie
Nouveau membre
Date d'inscription: 07-10-2007
Messages: 8

Re: No response from DH

I'm still receiving mail through the forwarding emails.

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#4 05-11-2007 09:14:08

Siméon
Moderateur
Lieu: Toulouse
Date d'inscription: 10-08-2006
Messages: 3052
Site web

Re: No response from DH

All on our servers was cleaned ; could you please paste here the headers of one of these emails smile ?

Siméon
Ex-support technique NFrance

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#5 07-11-2007 05:39:33

Annamarie
Nouveau membre
Date d'inscription: 07-10-2007
Messages: 8

Re: No response from DH

Sorry for my ignorance ... what do you mean by headers? Do you mean the actual forwarding email addresses?

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#6 07-11-2007 11:42:15

chrisker
Moderateur
Date d'inscription: 19-10-2007
Messages: 893

Re: No response from DH

Headers are the block of information lines which appear at the top of a mail or news message. Headers identify the sender and recipient of a message, the route the message took from one site to another and so on. Headers are used to determine the source of a post.

Christophe
Support NFrance
---------------------------
N'oubliez pas la FAQ wink

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#7 09-11-2007 02:35:24

Annamarie
Nouveau membre
Date d'inscription: 07-10-2007
Messages: 8

Re: No response from DH

Thank you!
Here is two, though I receive mail through all forwarding accounts (info@, fanmail@, webmaster@).
From:   fanmail@annamarietan.com
Subject: November 70% OFF
To:   fanmail@annamarietan.com

From:   Teri@hu.ibm.com
Subject: Greater size means more self-confidence
Date: 9 November 2007 2:13:11 AM GMT+08:00
To:   info@annamarietan.com

Dernière modification par Annamarie (09-11-2007 02:39:21)

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#8 14-11-2007 02:08:50

Annamarie
Nouveau membre
Date d'inscription: 07-10-2007
Messages: 8

Re: No response from DH

Hi, I'm still receiving emails through those accounts -help!?

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#9 14-11-2007 14:56:30

Siméon
Moderateur
Lieu: Toulouse
Date d'inscription: 10-08-2006
Messages: 3052
Site web

Re: No response from DH

Your domain is still active, but not on our DNS smile :

Code:

>>dig mx annamarietan.com

; <<>> DiG 9.3.2 <<>> mx annamarietan.com
;; global options:  printcmd
;; Got answer:
;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 12622
;; flags: qr aa rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3
;; QUESTION SECTION:
;annamarietan.com.              IN      MX
;; ANSWER SECTION:
annamarietan.com.       14400   IN      MX      0 annamarietan.com.
;; ADDITIONAL SECTION:
annamarietan.com.       14400   IN      A       74.86.61.4

Your mail must arrive from your other provider hmm

Siméon
Ex-support technique NFrance

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#10 16-11-2007 02:41:29

Annamarie
Nouveau membre
Date d'inscription: 07-10-2007
Messages: 8

Re: No response from DH

Will check with them to find out what's going on - thanks!

Dernière modification par Annamarie (16-11-2007 03:33:10)

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